The airline took action after the woman wrote to Tata Group Chairman N Chandrasekaran.
New Delhi:
In November last year, a drunk man urinated on a female passenger in the business class of an Air India flight and left without taking any action. Weeks after the incident, Air India recommended that the unruly pilot be placed on the no-fly list.
The CAAC has sought a report from the airline. “We will take action against those who find negligence,” the watchdog said.
On November 26, the allegedly intoxicated passenger unzipped and urinated on a fellow passenger in his 70s in business class on an Air India flight from New York to Delhi.
Few realized what was happening as the lights dimmed after lunch. The man allegedly urinated and did not move until another passenger asked him to leave.
The woman complained to staff that her clothes, shoes and bag were soaked with urine. The crew allegedly gave her clothes and slippers and told her to return to her seat.
After the flight landed in Delhi, the passenger allegedly left unaffected by his egregious behaviour.
The airline took action after the woman wrote to Tata Group Chairman N Chandrasekaran, The Times of India reported.
Air India sources told NDTV that the police have filed charges against the man. “Air India formed an internal committee and recommended that the male passenger be placed on the ‘no-fly list’. The matter is handled by a government committee and a decision is pending,” the source said.
In her letter, the woman reportedly said she didn’t want to sit in the dirty seat, so she was given a crew seat. An hour later, she was allegedly told by the crew to return to her seat, covered with a sheet but still reeking of urine. Workers spray disinfectant on seats. When she steadfastly refused to sit in the same seat, she was offered another crew seat, where she spent the remainder of the flight.
The woman claimed she wasn’t offered another seat in the plane despite many business class seats being vacant.