Vendors in Partnership named Salesfloor the winner of Maestro’s “Best Breakthrough Technology Solution” after their AI platform increased retailers’ sales by 21%
montreal, January 24, 2023 /PRNewswire/ — sales officethe industry-leading customer engagement platform that combines immersive virtual shopping, customer service, and conversational artificial intelligence, won the VIP Award”Best Breakthrough Technology Solutionwhose platform Maestro is an artificial intelligence-based virtual advisor that provides an engaging online selling experience and provides shoppers with the best advice based on their opinions.
The VIP Awards are a way for retailers to celebrate the drivers of the retail ecosystem and formally support, influence and recognize their vendor partners. The Best Breakthrough Technology Solution category recognizes cutting-edge technologies, such as AI, that transition from an unfamiliar entity to a targeted solution with clear goals and expectations.
“It’s an honor to be named the winner of this special category. It’s a testament to our continued innovation in combining the human touch with the power of artificial intelligence,” said oscar sax, CEO of Salesfloor. “In today’s retail environment, it’s important to meet customers where they are, which requires an omnichannel platform with AI-assisted selling capabilities. As Maestro grows in the coming years, we can’t wait to see our customers continue to Success. “
Salesfloor was also shortlisted for the “Best Unified Customer Experience” Its category of customer engagement platform for retail partners and e-commerce. The solution has gained global recognition and is used by some of the world’s largest retailers around the world.
Salesfloor’s Maestro ultimately guides shoppers through intelligent conversational chat to understand what they want and deliver the right recommendation the first time — every time. Unique to Maestro is proprietary AI technology that flags product catalogs to create conversations and match the right product benefits to customers’ needs. Maestro is so highly personal and customized that retailers often “name” their AI programs after personas. We’ve found that this personalization leads to additional ROI, such as:
- 21% increase in sales
- 2.4 times higher conversion rate
- 35% AOV boost
Salesfloor is the only platform on the market today that combines virtual shopping, customer service and AI-assisted selling — promising more conversations and recommendations, more sales and loyalty. To learn more about Salesfloor Maestro, read “The Complete Guide to Conversational AI in Retail“
The VIP Awards are presented annually to recognize achievements in the retail industry that have revolutionized the customer experience.
About Sales Office
Salesfloor is an award-winning mobile platform designed to personalize the customer experience. Salesfloor provides virtual shopping, customer service, and conversational AI tools to engage with customers on any channel. With more than 50,000 employees at leading retailers in apparel, beauty, jewelry, home and more, Salesfloor is the leader in the full-experience retail platform for enterprise retailers. Brands like Saks Fifth Avenue, Holt Renfrew, bloomingdale, Ben Bridge Jeweler, Chico’s, and more choose Salesfloor to improve online conversion rates, increase basket size, and reduce return rates, among other results.For more information, please visit www.salesfloor.net And follow Salesfloor LinkedIn and Facebook.
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